Member login

Access your caipiao account on any device—Android, iOS, or desktop—by entering your credentials below. Our login process is secure and encrypted. If you have forgotten your password, use the password-reset link to recover your account.

Sign in to your caipiao account

Enter the email or username you registered with caipiao.
Your password is encrypted and never stored in plain text.
Forgot password?

Don't have an account? Open an account with caipiao

Your caipiao account benefits

  • Live-dealer tables: access blackjack, roulette, baccarat, and Dragon Tiger with real croupiers and multi-camera studios.
  • Football and sports coverage: follow Liga 1, Piala AFF, Champions League, Premier League, MotoGP, and badminton markets.
  • Slot and esports: play Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways, plus Mobile Legends, Free Fire, and PUBG Mobile.
  • Secure deposits and withdrawals: fund your account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet).
  • Mobile-first experience: log in on Android APK, iOS browser, or desktop; push notifications keep you informed of table availability and game results.
  • Support in English and Indonesian: contact our team via in-app chat, email, or phone during business hours for account help or dispute resolution.

Troubleshooting your caipiao login

I've forgotten my password

Click the "Forgot password?" link below the login form. Enter your email or username, and we'll send you a password-reset link. Check your email (including spam folder) for the caipiao reset message. Click the link and follow the on-screen instructions to create a new password. If you do not receive the email within a few minutes, contact our support team.

My account is locked or suspended

If your caipiao account is locked after multiple failed login attempts, wait one hour before trying again. If your account remains locked or has been suspended, contact our support team via in-app chat, email, or phone. We may have detected suspicious activity or found that your account does not comply with our terms. Our team will review your account and advise on next steps.

Login security on caipiao

We encrypt all caipiao logins using TLS/SSL protocols. Your password is never transmitted in plain text and is stored only in hashed form on our servers. Never share your login credentials with anyone, including caipiao staff. If you suspect unauthorized access, change your password immediately and contact our support team.

Contact our support team

Our caipiao support team is available during business hours via in-app chat, email, or phone in English and Indonesian. If you cannot log in to your account, use the contact form on our website or reach out to our email support address. Provide your registered email or username and a brief description of your issue. We aim to respond to login inquiries within one business day.

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